YOGA & WORKSHOP TERMS AND CONDITIONS
Effective Date: 16 April 2026
Overview
This agreement is between you (“Member”, “you”, “your”) and Sabine Lehnhardt (ABN: 77 903 724 326) (“Studio”, “we”, “us”, “our”).
By purchasing any class, package, workshop, membership, subscription or voucher, or by attending our premises, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully.
Pricing & Payment
The prices for classes, class packs, subscriptions, memberships, workshops, merchandise and gift vouchers are as displayed on our website or an external booking platform linked on our website at the time of purchase.
Payment must be made in full either at the time of booking or in advance via our booking system or other payment methods we accept.
For subscriptions or memberships with recurring payment (e.g., weekly, monthly or annual), you authorise us to automatically debit your nominated payment method at the start of each billing period. You must keep your payment details current.
We reserve the right to change pricing or payment terms. We will provide e.g. 30 days notice before the next billing cycle if a price increase applies.
Unless otherwise stated, all purchases are final. No refunds are provided simply because you change your mind, except as required by law.
Creating an Account
To book classes, purchase passes or access some features of our website, you may need to create an account. When registering, you must provide accurate, current and complete information, including your full name, contact details and payment information, and you must be at least 18 years old.You are responsible for keeping your login credentials secure and for all activity that occurs under your account, including purchases made. If you believe your account has been compromised, you must notify us immediately.
We may suspend or cancel your account at our discretion, particularly if you breach these Terms, misuse the account, or your conduct impacts our business or reputation.
Booking Policy
All classes and workshops must be booked via our website or another events platform such as Eventbrite or ClassPass prior to attendance. You may not attend a class unless you have a confirmed booking.
Bookings may open up 40 days in advance and may be subject to availability.
If a class is full, you may join a waitlist. If a spot becomes available, you will be notified and automatically booked in (or given the option) and then you commit to attending.
You must arrive at least 5 minutes before the scheduled class or workshop start time. If you arrive late (after the cut-off time), we may refuse you entry, and your session may be forfeited.
Yoga Class Cancellation / No-Show Policy
If you need to cancel your yoga class, you must do so via the booking system at least 8 hours before the class starts. Cancellations made before the deadline will be credited as per our policy.
If you cancel before the cancellation deadline, the session may be credited back to your account (if you hold a pack) or refunded.
If you cancel late (outside the deadline) or fail to attend (no-show), the session will be forfeited (deducted from the pack or charged) and no refund will be given.
For class packs, the validity period (expiry) will commence from the purchase, and unused sessions will expire at the end of that period.
Workshop Cancellation / No-Show Policy
If you need to cancel a workshop you booked, you must do so via the booking system at least 48 hours before the workshop starts. Cancellations made before the deadline will be credited as per our policy.
If you cancel before the cancellation deadline, the workshop will be refunded.
If you cancel late (outside the deadline) or fail to attend (no-show), the workshop payment will be forfeited and no refund will be given.
Minimum Age
You must be at least 18 years old to participate in our classes or workshops. For younger participants (e.g., 14-17), a parent or guardian must provide written consent and potentially attend with the participant.
Children (under 10 years) are not permitted to wait in studio during adult classes unless expressly authorised by us.
Class Packs / Packages / Subscriptions
Class packs, packages or subscriptions must be paid in advance unless otherwise agreed. Unless expressly allowed, class packs are nontransferable, cannot be shared, traded or used by someone other than the purchaser.
All packs have expiry dates and cannot be extended or refunded for unused sessions except in the case of medically documented injury or illness (where we may, at our discretion, allow an extension).
Subscription or membership options may have minimum commitment periods and automatic renewals unless cancelled according to the notice requirements.
Any misuse of packs (including sharing, selling, transfer without consent) may lead to suspension or termination of your rights under the pack without refund.
Gift Vouchers
Gift vouchers may be purchased for use in classes, packs, workshops, memberships or merchandise, as stated in the voucher details.
Unless the voucher states otherwise, it is non-transferable, non-refundable and not redeemable for cash.
The voucher must be redeemed within the expiry date stated at purchase. Any unused balance after expiry will be forfeited.
We are not responsible for loss or theft of the voucher.
Class Schedule & Studio Changes
Our class schedule is published on our website and may be subject to change, cancellation, substitution of instructor or other modifications. We will endeavour to notify you of any significant changes.
We reserve the right to cancel a class if numbers are insufficient, or due to instructor availability or other reasons. In that case, you may be offered a credit or an alternative class. We will not be liable for any other compensation. You may change your booking, subject to our booking and cancellation policies above.
Conditions of Entry / Conduct / Hygiene
On arrival, you must check-in as per our studio process. Entry may be refused if you arrive late beyond the cutoff time or if you have not booked.
For hygiene and safety reasons, you must wear appropriate active-wear and keep your equipment tidy. We reserve the right to refuse you entry if your attire is unsafe, offensive or unsuitable.
No food or drink (other than water) is permitted in the class or studio unless otherwise approved.
You must follow the instructor’s directions, not disrupt other participants or instructors, and behave in a respectful, safe manner. We may ask you to leave if your behaviour is inappropriate or unsafe.
Personal belongings should be stored in the spaces provided. Do not bring valuables into class; we are not responsible for loss or theft of personal items.
Mobile phones should be switched off or on silent during classes; photographs or video recording of other participants is prohibited unless authorised.
Personal Safety & Acceptance of Risk
Participating in yoga or any physical activity involves a risk of injury, illness, or aggravation of an existing condition. You acknowledge and accept these risks and participate entirely at your own discretion.
By attending any class, you warrant that you are medically fit to do so and agree to immediately inform us or your instructor of any health issues, injuries, illnesses, pregnancy or other changes that may affect your participation.
If you are pregnant, you must notify us before class. We may require medical clearance and may restrict access to certain classes for your safety.
You understand that our instructors are not medical professionals and cannot provide medical advice. You are responsible for seeking appropriate medical or professional advice if you are unsure whether our classes are suitable for you.
To the extent permitted under consumer laws, we exclude all liability for death, personal injury, illness, or the worsening of any condition arising from your participation in our classes or services, unless caused by our reckless conduct or gross negligence.
Security / Belongings
Depending on the class and workshop location, we may provide storage (lockers/benches) for your convenience, but you store your belongings at your own risk. We are not responsible for loss, theft or damage to your personal items.
We strongly recommend you not bring valuables (wallets, jewellery, high value items) into the studio.
Merchandise / Products
We may sell merchandise (e.g., mats, bottles, apparel, accessories) or provide them for purchase on the premises or online.
Purchases of merchandise are subject to our separate Merchandise Terms (which may include change of mind policies). Unless otherwise stated, merchandise is nonrefundable (except where required by law) and the price must be paid at the time of purchase.
We reserve the right to refuse returns or exchanges except for a faulty item.
Special Promotions
From time to time, we may run promotions, introductory offers, referral schemes or discounts. Unless otherwise stated, these offers cannot be used in conjunction with other offers (unless explicitly allowed), are only valid for new clients (if stated) and may have limited availability.
We may change or end a promotion at any time. Any benefits or discounts received are conditional on you complying with these Terms.
Submitting Content to Our Website or Social Media
We love hearing from you, whether it’s reviews, comments, social media interactions or blog responses.
By submitting any content (such as a comment, review, tag, testimonial, message or post), you:
. confirm you are the original creator or have full rights to use the content
. grant us permission to use, repost or share the content on our website, social media or marketing materials
. waive any moral rights you hold in that content
. confirm the content complies with these Terms and does not infringe on any rights, defame anyone, or contain unlawful or offensive material
. confirm you are over 18 years old
We reserve the right to moderate or remove content if it breaches these Terms, includes personal attacks, confidential information, irrelevant or unlawful material.
Any third-party reviews or user content featured on our site or socials are the views of the individual, not of our business. We are not responsible for user-submitted content.
Competitions
From time to time, we may run competitions or giveaways via our website or social media. By entering, you agree to comply with these Terms as well as any specific terms and conditions provided for each competition. Entries that do not meet the eligibility criteria or follow the rules may be disqualified.
Testimonials and Reviews
We may publish real customer stories, testimonials or results to illustrate what’s possible with our services. These are for informational and promotional purposes only and are not guarantees or predictions of individual outcomes.
By providing a testimonial, you agree that we may use it, with your name or other identifying details, on our website, social media, and in marketing materials, unless you request otherwise in writing.
Complaints
We are committed to your enjoyment of and satisfaction with our services. Should you have any concerns or be dissatisfied in any way, please contact us via email to info@sabinelehnhardt.com and include:
. your name;
. the email address you used to apply for the Subscription;
. details of your concern or complaint;
. details of what you would like us to do to resolve the matter; and
. copies of any relevant correspondence.
We will acknowledge your complaint within 3 business days and aim to resolve it within 14 business days. If we are unable to do so, we will provide an explanation accordingly.
You agree not to engage in any behaviour, in public or in private, that is negative or derogatory towards us, and we agree to the same. This includes (but is not limited to) communications with third parties or posting on social media.
Where a dispute cannot be resolved, it will be submitted for mediation in accordance with The Arbitrators and Mediators Australian Mediation and Conciliation Rules. Should the dispute be unable to be resolved at mediation, you agree to submit to the exclusive jurisdiction of the courts of the State or Territory where we are located.
Intellectual Property
All class and workshop content, video or audio recordings, written materials, programs, routines, handouts, guides, and any other resources provided or made available by us (whether in-person, online, or as part of a membership, subscription, event or workshop) are our intellectual property (“Studio Content”).
We own all rights, including copyright, in the Studio Content. Purchasing a pass, subscription, or attending a class does not give you ownership or any rights to the content.
You are granted a limited, non-transferable, non-exclusive licence to access and use Studio Content for your personal, non-commercial use only. You must not:
. copy, reproduce, distribute or adapt any Studio Content
. record, photograph, or film any part of our classes without written permission
. share, resell, or make our content available to others
. remove any copyright or proprietary notices from our materials
Any breach of this clause may result in your access being suspended or terminated without refund, and we reserve the right to take legal action.
If you create or share any content with us (e.g., testimonials, social media posts, photos or videos taken during class), you warrant you own the rights to that content and you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce and share it for promotional or marketing purposes.
Personal Information & Privacy
We collect and hold personal information (including health and medical information where applicable) to provide the services, manage bookings, payments and to keep our Studio safe and operational. We will only use your personal information in accordance with our Privacy Policy. By attending or booking, you consent to your information being used for those purposes. If you provide health or medical details, you warrant that the information is accurate and you will update us of any relevant changes.
Termination
We reserve the right to suspend or terminate your access to our classes, bookings, subscriptions, studio premises, or any related services without notice if:
. you fail to pay any fees when due
. you breach these Terms or any Policies
. you act in a way that puts the health, safety, or enjoyment of our team or other participants at risk
. you behave in a disrespectful, abusive, or disruptive manner towards staff or other members
. you misuse any class packs, memberships or resources
. you damage our reputation, property or equipment
. we reasonably believe that trust and good faith between us has broken down
In serious cases, we may refuse you future access to our services, studio or events.
Where your access is terminated and you have paid for services in advance, we may (at our discretion) offer a refund of any unused portion, unless your conduct justifies forfeiture.
Prohibited Use
You agree not to use our classes, workshops, studio, website, digital content or any related services:
. for any unlawful, abusive or harmful purpose
. to attempt to record, reproduce, copy, or share any of our classes, content, music, choreography or resources
. to interfere with, damage or disrupt our booking systems, online platform, studio facilities or equipment
. to compete with us or operate a similar business using our content or ideas
. to harass, stalk or intimidate other clients or staff
. to send unsolicited promotional messages (spam) or promote your own services without permission
. to breach the intellectual property or privacy rights of others
Breaching this clause may result in immediate suspension, legal action and/or termination of your access without refund.
Warranties and Indemnities
We provide our classes, programs, and services “as is” and make no guarantees about individual results. Everyone’s experience will differ depending on personal factors like fitness level, health, effort, and consistency.
We may share testimonials or success stories, but these are not promises or guarantees of specific outcomes.
You participate in our classes and services at your own risk.
To the extent permitted by law, we are not liable for:
. any injury, illness, or adverse outcome resulting from your participation
. your inability to attend or access our classes, digital content or studio for any reason
. any technical issues, access delays or interruptions during livestreams or while using on-demand (pre-recorded) content (if applicable)
. the actions or conduct of any third parties (e.g., guest instructors or other participants)
. any reliance you place on advice or information provided during classes or through digital platforms
You agree to indemnify us (cover any losses or costs we incur) if you breach these Terms or misuse our services in a way that causes damage, loss or legal claims.
Information and Advice
All information, instruction and content we provide, whether in class, online, via livestream or pre-recorded sessions (if applicable), on our website, in emails, social media, blog posts or any other format, is general in nature and not intended as medical, health, physiotherapy or professional advice.
You are responsible for ensuring that our services and content are suitable for your physical condition, abilities and medical circumstances. If you are pregnant, injured, recovering from illness or have a medical condition, you must seek independent advice and clearance from a qualified healthcare professional before participating.
Our team is not qualified to diagnose or treat health conditions, and our classes or content should not be relied on as a substitute for personalised medical advice, treatment or rehabilitation programs.
You acknowledge that livestream and pre-recorded content (if offered) does not provide direct supervision or individual feedback, and you participate in these at your own risk.
We may refer to third-party products, services or links, but this does not imply endorsement or responsibility. Use them at your discretion.
We reserve the right to refuse participation or access to our services if we reasonably believe they may not be safe or appropriate for you.
Ceasing the Website or Services
We may modify, suspend or discontinue access to our website, classes, services or digital platforms at any time, without prior notice. While we aim to maintain continuous access, we are not liable for any loss, disruption or inconvenience caused by temporary or permanent unavailability.
If we cease operations or shut down the website, we will endeavour to notify you in advance and manage any outstanding purchases or obligations fairly in accordance with these Terms and applicable consumer law.
Changes to Terms
We may amend these Terms at our discretion. The updated Terms will be posted on our website and will apply from the date the updated version is posted. By continuing to attend or book after that time, you agree to the updated Terms.
It is your responsibility to review the Terms periodically to ensure you are aware of any changes.
Agreement to Terms
These Terms become binding when you accept them, including by booking a class or workshop, purchasing a pass, membership, subscription or voucher, signing a waiver, attending the studio, or otherwise indicating your agreement (such as by clicking ‘I agree’, ‘I accept’ or similar on our website, booking system or digital form).Validity
Whenever possible, each provision of these Terms will be interpreted in such a manner as to be effective and valid under Applicable Law, but if any provision of these Terms is held invalid or unenforceable, the remainder of these Terms will nevertheless remain in full force and effect and the invalid or unenforceable provision will be replaced by a valid or enforceable provision.
Assignment
You cannot assign these Terms, or otherwise deal with the benefit of them or any rights under them, without our prior written consent. We reserve the right to assign or novate the Terms, or otherwise deal with the benefit of them or rights under them, without your consent.
Entire agreement
These Terms form the entire agreement between you and us in relation to your use of our Studio, services and offerings. They replace any prior discussions, understandings or agreements, whether written or verbal.
Governing law and jurisdiction
The performance and enforcement of these Terms will accord with the laws in force in New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.